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	<title>Selling Wheels &#187; yeksoon</title>
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		<title>Customer Service Lesson from Jean-Louis Gassée</title>
		<link>http://yeksoon.neusteps.com/2010/07/29/customer-service-lesson-from-jean-louis-gassee/</link>
		<comments>http://yeksoon.neusteps.com/2010/07/29/customer-service-lesson-from-jean-louis-gassee/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 17:25:55 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=190</guid>
		<description><![CDATA[Jean-Louis Gassée  : Handling customer complaint: A customer complaint dialogue is structured around a two-position toggle: a) it’s terrible, b) it’s nothing. The first one to grab a position forces the other person to assume the only one left. When Dear Customer calls, “Canon Law” dictates the first words out of my mouth: ‘This is [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jira Tracker for REBOL Open Source Projects</title>
		<link>http://yeksoon.neusteps.com/2010/07/24/jira-tracker-for-rebol-open-source-projects/</link>
		<comments>http://yeksoon.neusteps.com/2010/07/24/jira-tracker-for-rebol-open-source-projects/#comments</comments>
		<pubDate>Fri, 23 Jul 2010 18:31:32 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Rebol]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=187</guid>
		<description><![CDATA[Graham has setup Jira Tracker. For those working on REBOL based open source projects, Graham has kindly extended its use to the community as well http://jira.rebolsource.net:8080/secure/Dashboard.jspa . Contact Graham for an account.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Asiaone.com : Malware site?</title>
		<link>http://yeksoon.neusteps.com/2010/04/28/asiaone-com-malware-site/</link>
		<comments>http://yeksoon.neusteps.com/2010/04/28/asiaone-com-malware-site/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 09:12:38 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Singapore]]></category>
		<category><![CDATA[Malware]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=181</guid>
		<description><![CDATA[Unthinkable. A site by SPH and probably managed and maintained by a team of experts can have malware?]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>PureTkGUI</title>
		<link>http://yeksoon.neusteps.com/2010/04/20/puretkgui/</link>
		<comments>http://yeksoon.neusteps.com/2010/04/20/puretkgui/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 08:20:35 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[TCL/Tk]]></category>
		<category><![CDATA[tcl]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=179</guid>
		<description><![CDATA[Thomas Menez has created a new Tk GUI builder, PureTkGUI. It requires Tcl8.5 and above and does seems to support generation of code for Tcl, Python etc.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>REBOL 2.7.7 has just been released !</title>
		<link>http://yeksoon.neusteps.com/2010/01/06/rebol-2-7-7-has-just-been-released/</link>
		<comments>http://yeksoon.neusteps.com/2010/01/06/rebol-2-7-7-has-just-been-released/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 16:00:11 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Rebol]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=154</guid>
		<description><![CDATA[Carl has just released REBOL v2.7.7 What makes this version unique is that it comes with SSL, ODBC. In other words, this is REBOL /Command. You can download it at http://www.rebol.com/view-platforms.html]]></description>
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		<slash:comments>0</slash:comments>
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		<title>10 Questions Entrepreneurs Should Never Stop Asking</title>
		<link>http://yeksoon.neusteps.com/2009/12/03/10-questions-entrepreneurs-should-never-stop-asking/</link>
		<comments>http://yeksoon.neusteps.com/2009/12/03/10-questions-entrepreneurs-should-never-stop-asking/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 12:50:56 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[business focus]]></category>
		<category><![CDATA[business management]]></category>
		<category><![CDATA[entrepreneurship]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=147</guid>
		<description><![CDATA[Got this from Forbes and I think it will be a good set of questions to ponder upon as the year end draws near and I go for my retreat in a couple of days. Marc Kramer, 11.20.09, 5:01 PM ET http://www.forbes.com/2009/11/20/ten-key-questions-entrepreneurs-management-kramer_print.html In the early 1990s, I was brought in as an interim president/CEO of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How to Price Software (Free download)</title>
		<link>http://yeksoon.neusteps.com/2009/11/24/how-to-price-software-free-download/</link>
		<comments>http://yeksoon.neusteps.com/2009/11/24/how-to-price-software-free-download/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 02:48:04 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Pricing]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=144</guid>
		<description><![CDATA[Just got this from Dharmesh that the PDF version of &#8216;How to Price Software Without Just Rolling The Dice&#8217; is available for free download! Yup, totally free! You don&#8217;t even need to fill up any forms. Visit his blog for more info. http://onstartups.com/home/tabid/3339/bid/11097/How-To-Price-Software-Without-Just-Rolling-The-Dice.aspx?source=Blog_Email_[How+To+Price+Softwar]]]></description>
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		<title>Try REBOL 3 without downloading it.</title>
		<link>http://yeksoon.neusteps.com/2009/10/19/try-rebol-3-without-downloading-it/</link>
		<comments>http://yeksoon.neusteps.com/2009/10/19/try-rebol-3-without-downloading-it/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 15:41:03 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Rebol]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=141</guid>
		<description><![CDATA[REBOL 3 is closed to be released as beta. You can now try REBOL 3 at http://tryrebol.esperconsultancy.nl/ Many thanks to Kaj.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Writing Proposal : 10 Reasons Proposals Are Thrown Out</title>
		<link>http://yeksoon.neusteps.com/2009/09/24/writing-proposal-10-reasons-proposals-are-thrown-out/</link>
		<comments>http://yeksoon.neusteps.com/2009/09/24/writing-proposal-10-reasons-proposals-are-thrown-out/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 04:02:02 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Proposal]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=137</guid>
		<description><![CDATA[Ever had a phone call from a 'prospect' that ask for a quotation for your services but yet refused to spend 30 minutes of their time to meet up and clarify their business objectives?

How about the 'prospect' who are not clear about their requirements, budget and timeline?

Selling Power has a pretty good guide on some of the common mistakes that we should avoid while working on our proposals.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dieter Rams : Ten commandments on design</title>
		<link>http://yeksoon.neusteps.com/2009/02/05/dieter-rams-ten-commandments-on-design/</link>
		<comments>http://yeksoon.neusteps.com/2009/02/05/dieter-rams-ten-commandments-on-design/#comments</comments>
		<pubDate>Thu, 05 Feb 2009 06:26:49 +0000</pubDate>
		<dc:creator>yeksoon</dc:creator>
				<category><![CDATA[Design]]></category>

		<guid isPermaLink="false">http://yeksoon.neusteps.com/?p=129</guid>
		<description><![CDATA[Dieter Rams is a well known designer. Among his works, I like his designs for the Braun calculator the best. The design is clean and appropriate use of colour coding for key buttons like the &#8216;equal&#8217; button. Here&#8217;s the key design guidelines from Dieter Rams that I got from Wikipedia . 1. Good design is [...]]]></description>
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		<slash:comments>0</slash:comments>
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